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Good reports

What to Include

  • A clear subject describing your message.
  • A detailed description of the question or issue.
  • The prompt page link, for broken links or wrong results.
  • The browser and device you are using, for display bugs.
  • Screenshots if they help show the problem.

Response Time

Messages are answered within 2 to 3 business days. For urgent matters, mention it in the subject line so it can be prioritized.